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    IT Strategy  
    The IT strategy supports the four (4) strategic components of the District’s Portfolio Schools Strategy. The IT strategy seeks to enable and support growth, innovative teaching and learning, enhance technology systems and infrastructure, information transparency, and easily accessible enterprise services. In pursuing the IT strategy, there are principles that promote industry best practices, encourage common approaches that enable integration and interoperability, and assure accountability in all aspects of IT implementation and operation.

    CMSD ITStrategy  
IT Business
Management
IT Customer
Excellence
Software and Data
Solutions
IT Infrastructure
and Operations
Cyber Security and
IT Risk
Mobile Devices Managed
60K
Customer Satisfaction %
90%
Students Supported
36k
Network Devices Supported
20k
User Accounts Supported
65k
IT Assets Managed
100K
First Call Resolution
85%
Staff Supported
6500
Facilities Supported
100+
External Threats
Blocked Annually
3 million
Averaged Device Inventory Managed
7K
Service Level Obtainment
90%
Supported Software Applications
200+
Data Storage
100+
Terabytes
Monthly % of Spam
Email Discarded
90%